Nightline is a listening service run by students for students. Every night of term, trained student volunteers answer calls, emails and instant messages from their fellow university students about anything that’s troubling them. The service upholds a number of key principles:
Confidential – what callers discuss with Nightline volunteers will not be shared outside of Nightline.
Anonymous – callers don’t have to give any identifying details about themselves.
Non-judgemental – Nightline volunteers don’t judge, supporting callers through whatever it is they’re going through.
Non-directional – meaning callers decide what they want to talk about, with the Nightline volunteer giving them a safe space to do this.
Non-advisory – Nightline gives the caller space to make their own decision, and supports them in this rather than telling them what to do.
Telephone or Skype: 01223 744444
Instant Messenger: Click here
Any university student can contact the Nightline at their institution. Whilst the first Nightline was set up to reduce student suicides, Nightlines across the country today receive calls from students troubled by a variety of issues: from academic stress, bullying or debt, to loneliness, depression or bereavement; from arguments with flatmates or worries about a friend, to addictions, eating disorders or self-harm; from relationship or family problems, to sexuality, sexual abuse or abortion. Nothing is too big or small to contact Nightline about - whatever’s troubling a caller, Nightline is there to listen. As the Nightline volunteers are fellow students, they can especially empathise with the impact problems may be having on callers' academic lives, and may directly identify with many of the issues themselves. In addition, the anonymous and non-judgemental ethos of this service provides students with the opportunity to open up about issues they may not feel able to share with their friends and family.
Cambridge Nightline - previously known as Linkline - is run jointly by Cambridge and Anglia Ruskin students, and can be contacted between 7pm and 7am every night during term by telephone, Skype call, or instant messenger, and anytime by email.